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Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information: Name, phone number, email address, and location details when you register or book a service.

Service Information: Details related to the services you request, such as category, timing, and location.

Payment Information: When you make payments through our platform, we may collect transaction details. (Note: Payment processing is handled by secure third-party providers.)

Device Information: IP address, browser type, operating system, and device identifiers to help us improve user experience.

2. How We Use Your Information

We use the collected information to:

  • Provide, manage, and improve our Services.
  • Connect you with verified professionals for the requested services.
  • Communicate updates, offers, and service-related information.
  • Ensure customer support and respond to queries.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

Service Professionals: To fulfill your requested services.

Payment Gateways: For secure transaction processing.

Third-Party Partners: Who assist in analytics, support, or marketing (under strict confidentiality agreements).

Legal Authorities: When required by law or to protect the rights and safety of users or the company.

4. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All sensitive information is encrypted and transmitted over secure channels.

5. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request correction or deletion of your information.
  • Withdraw consent for data processing (subject to legal obligations).

You can exercise these rights by contacting us at [insert support email].

6. Cookies and Tracking

Our app and website may use cookies or similar technologies to enhance user experience and analyze usage patterns. You can manage cookie preferences through your device or browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website/app with an updated effective date. We encourage users to review this policy regularly.